Terms of service

INTRODUCTION & SCOPE

This website is operated by Hydrozone Health. Throughout the site, the terms “we,” “us,” and “our” refer to Hydrozone Health. We make this website available to you—including all information, tools, and services—on the condition that you accept all the terms, conditions, policies, and notices described here.

By visiting our site and/or purchasing something from us, you are using our “Service” and agree to be bound by these Terms and Conditions (“Terms of Service,” “Terms”), including any additional terms and policies referenced here or linked elsewhere. These Terms apply to all site users, including, without limitation, browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our site. By accessing or using any part of the site, you agree to these Terms. If you do not accept them, you may not access the site or use our services. If these Terms are considered an offer, acceptance is limited to these Terms only.

Any new features or tools added to the store will also be governed by these Terms. The latest version can always be reviewed on this page. We reserve the right to change or replace any part of the Terms by posting updates here. It is your responsibility to check this page periodically. Continued use of the site after changes are posted means you accept them.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – CONDITIONS OF ONLINE USE

By accepting these Terms, you confirm that you are at least the age of majority in your state or province, or that you are of legal age and have given permission for any minor dependents to use this site.
You must not use our products for unlawful or unauthorized purposes, and you may not violate any laws in your jurisdiction (including copyright laws) while using the Service.
You must not transmit viruses, worms, or destructive code.
Any breach of these Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL PROVISIONS

We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content (excluding credit card details) may be transferred unencrypted across networks and adapted to meet technical requirements. Credit card details are always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.
Headings are included for convenience only and do not affect the Terms.

SECTION 3 – INFORMATION ACCURACY & UPDATES

We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The material is provided as general information only and should not be relied on as the sole basis for decisions without consulting more reliable sources. Any reliance on this material is at your own risk.
This site may contain historical information, which is not current and is provided for reference only. We may change the site content at any time, but are not obligated to update it. You agree that monitoring changes is your responsibility.

SECTION 4 – SERVICE & PRICING CHANGES

Product prices may change without notice.
We may, without notice, modify or discontinue the Service (or any part of it).
We will not be liable to you or any third party for changes, price adjustments, suspensions, or discontinuations of the Service.

SECTION 5 – AVAILABILITY OF PRODUCTS & SERVICES

Some products or services may only be available online and in limited quantities, and can only be returned or exchanged in accordance with our Return Policy.
We make every effort to display products accurately, including colors and images, but cannot guarantee your device will display colors precisely.
We reserve the right, but are not obligated, to restrict sales of products or services to any person, region, or jurisdiction, and may limit quantities at our discretion. Descriptions and pricing may change at any time without notice. We may discontinue products at any time. Any product or service offer on this site is void where prohibited.
We do not guarantee that purchased products, services, or information will meet your expectations or that Service errors will be corrected.

SECTION 6 – BILLING & ACCOUNT REQUIREMENTS

We may refuse any order placed with us. We may also limit or cancel quantities per person, household, or order, including those using the same account, card, or billing/shipping address. If we make changes to or cancel an order, we may try to notify you using the email, billing address, or phone number provided. We may also refuse orders that, in our judgment, appear to be from dealers, resellers, or distributors.

You agree to provide accurate, complete, and current purchase and account details and to update them promptly so we can complete transactions and contact you as necessary.

For more information, please review our Returns Policy.

SECTION 7 – THIRD-PARTY TOOLS ACCESS

We may provide access to third-party tools we neither monitor nor control.
You acknowledge that we provide these tools “as is” and “as available,” without warranties or endorsements. We are not responsible for any issues arising from your use of these tools.
Use of optional tools is at your own risk, and you should ensure you understand and agree to the terms provided by the third-party provider.
In the future, we may introduce new services or features (including new tools). These will also be subject to these Terms.

Some content, products, and services available through our Service may include materials from third parties.
Links to third-party websites may direct you outside our site. We are not responsible for reviewing or evaluating their content, and we do not guarantee or assume responsibility for third-party websites, materials, products, or services.
We are not liable for harm or damages from purchases or use of third-party goods, services, or resources. Review the policies of third parties carefully before engaging with them. Any complaints or claims should be directed to the third party.

SECTION 9 – USER SUBMISSIONS & FEEDBACK

If you submit comments, ideas, suggestions, or materials to us (whether requested or not), you agree that we may use them freely—editing, copying, publishing, translating, or distributing them in any medium—without restriction or compensation.
We are not obligated to (1) keep comments confidential, (2) pay for comments, or (3) respond to them.
We may monitor, edit, or remove content at our discretion if deemed unlawful, offensive, threatening, defamatory, obscene, or otherwise inappropriate.
You agree that your comments will not violate rights of others (including copyright, trademark, privacy, or other personal rights) and will not contain unlawful, abusive, or harmful material, including malware. You must not mislead us or others by providing false information. You are solely responsible for your comments and their accuracy. We assume no liability for user- or third-party-posted comments.

SECTION 10 – CORRECTIONS & CONTENT ERRORS

At times, information on our site or Service may contain errors or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct these errors, update information, or cancel orders at any time without notice (including after you place an order).
We are not obligated to update or clarify information in the Service or on related websites, except as required by law. Any “last updated” date shown should not be taken to mean all information is current.

SECTION 11 – RESTRICTED ACTIVITIES

You are prohibited from using the site or its content for:
(a) unlawful purposes;
(b) encouraging others to perform illegal acts;
(c) violating any laws, regulations, or ordinances;
(d) infringing upon our or others’ intellectual property rights;
(e) harassment, abuse, defamation, discrimination, or intimidation;
(f) submitting false or misleading information;
(g) uploading malware;
(h) collecting personal information without consent;
(i) spamming, phishing, crawling, or scraping;
(j) obscene or immoral purposes; or
(k) interfering with security features of the Service.

We may terminate your use of the Service for violations of the prohibited uses.

SECTION 12 – WARRANTIES & LIABILITY LIMITATIONS

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that results from the Service will be accurate or reliable.
We may suspend or cancel the Service at any time without notice.
You agree that use of the Service is at your own risk. Unless expressly stated otherwise, the Service and products delivered through it are provided “as is” and “as available,” without warranties of any kind (express or implied), including merchantability, fitness for a purpose, durability, title, or non-infringement.

Hydrozone Health, its affiliates, employees, agents, or licensors shall not be liable for any damages, losses, or claims—including direct, indirect, incidental, punitive, or consequential damages—arising from use of the Service or products purchased through it. In jurisdictions that do not allow exclusions or limitations of liability, our liability is limited to the fullest extent allowed by law.

SECTION 13 – YOUR RESPONSIBILITY TO INDEMNIFY

You agree to indemnify and hold harmless Hydrozone Health, its affiliates, partners, officers, employees, and contractors from any third-party claims or demands, including legal fees, resulting from your breach of these Terms or violation of laws or rights of others.

SECTION 14 – VALIDITY OF TERMS

If any provision of these Terms is found unlawful, void, or unenforceable, it will still be enforced to the maximum extent possible, and the invalid portion will be removed. This does not affect the enforceability of the remaining provisions.

SECTION 15 – TERMINATION

Any obligations or liabilities incurred before termination will survive.
These Terms remain effective unless terminated by you or us. You may terminate by informing us or ceasing to use the site.
If we determine that you violated these Terms, we may terminate the agreement immediately without notice, and you remain responsible for any outstanding amounts owed up to termination.

SECTION 16 – FULL AGREEMENT

Failure to enforce any right or provision does not constitute a waiver.
These Terms, along with posted policies, form the entire agreement between you and us, superseding any prior agreements, communications, or understandings.
Any ambiguities will not be interpreted against the drafting party.

SECTION 17 – GOVERNING LAW

These Terms and any agreements under which we provide Services will be governed by and interpreted in accordance with the laws of Australia.

SECTION 18 – UPDATES TO THESE TERMS

You can always view the most current Terms on this page.
We may update, change, or replace parts of these Terms at our discretion by posting updates here. It is your responsibility to review this page regularly. Continued use of the site after changes are posted means that you accept them.

SECTION 19 – HOW TO CONTACT US

Questions about these terms should be sent to: support@hydrozonehealth.com.